Oops! I shouldn't have said that!
You accidentally send an email to a colleague regarding another colleague, making some choice unflattering remarks regarding their morning presentation. You later realize you sent the email to the wrong person – oh no, what do you do now?
It is always best to keep your personal remarks, especially negative comments, out of the professional Inbox, however the damage has now been done. Make a point to personally address the issue with the person you have offended by saying “I’m very sorry. I was venting and acknowledge that I should not have made those comments. I am sorry, I am wrong and I take complete responsibility for my actions. I want to fix the damage I have done – please allow me to make amends.”
Don’t expect instant forgiveness or even an immediate acceptance of your apology. Rather, use this uncomfortable situation as a lesson learned and do everything in your power to fix the damaged relationship.
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