You accidentally send an email to a colleague regarding another colleague, making some choice unflattering remarks regarding their morning presentation. You later realize you sent the email to the wrong person – oh no, what do you do now?
It is always best to keep your personal remarks, especially negative comments, out of the professional Inbox, however the damage has now been done. Handling an uncomfortable office faux pas with grace will go miles to smoothing out the mistake. Make a point to personally address the issue with the person you have offended by saying “I’m very sorry. I was venting and acknowledge that I should not have made those comments. I am sorry, I am wrong and I take complete responsibility for my actions. I want to fix the damage I have done – please allow me to make amends.”
Don’t expect instant forgiveness or even an immediate acceptance of your apology. Rather, use this uncomfortable situation as a lesson learned and do everything in your power to fix the damaged relationship.