How to Write a Memorable and Mannerly Thank You Note

by Diane Gottsman on January 15, 2013

You may think that I receive countless cards and letters from people I interact with since I am such a strong advocate of the written word. The reality is that my life is covered up with emails, texts, sticky notes and scribbles on small sheets of discarded computer paper – all written by me! The most common remark I hear from people is, “Oh no, I wish you wouldn’t have given me this gift, now I’m afraid to write you a thank you note,” as if I will bring my red pen out and critique their every word. For the record, I love any kind of handwritten thank you note, regardless of the choice of words, paper and penmanship.  But receiving a beautiful note on a nice piece of card stock with a stamp, instead of a meter, is my favorite way to receive a special message. It tells me that this person spent a little extra time crafting a piece of correspondence, just for me.

We all have unique preferences on what we like to see when we receive a personal note, whether it’s in the form of a letter or card. I’m a pushover for multiple decorative postage stamps which make the envelope look cheerful and inviting. It doesn’t even matter if the postage exceeds the amount required to mail. I don’t open the card right away because I enjoy marveling at every detail of the envelope.

You can write a letter for any occasion and a thank you note to anyone who has given you a gift or made a favorable impression. Your time is precious and when someone receives a handwritten note from you, they will know that you took time out of your busy day to write a personal note just for them.  How good will you make them feel?

I have another personal preference…if I have shared lunch with a long lost friend, receiving a quick email is fun, but when I go to my mailbox and retrieve a note card a few days later, I am even more impressed. Not long ago, I agreed to meet with a college student who was interested in a public speaking career. In our phone conversation she promised that she would only stay 20 minutes because I had explained to her that I was on my way out to catch a flight and my time was a bit tight. On the day of the meeting she showed up 5 minutes early, came in prepared with a list of questions, and took it upon herself to close the meeting before our 20 minutes were up. This young woman had a plan and she meant business. I was impressed.

When I returned from my trip two days later I had a thank you note waiting for me which concisely detailed her appreciation. She thanked me for my time, mentioned several points that I made that she had already begun to implement and requested that we stay in touch through social media. She sent warm wishes to my assistant who facilitated the planning of the meeting and signed off with a warm closing. I couldn’t have done a better job myself!

If you want to make someone’s day and leave a lasting impression, take the time to send a handwritten note. Purchase some beautiful note cards and have them ready when the opportunity presents itself to send an impromptu thank you note. Your small effort will pay off in a big way. From a deeper investment in an existing relationship to a great first impression, you can’t go wrong when you send a handwritten gesture of kindness, courtesy and goodwill.

Yours truly,

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About the Author:

is a national etiquette expert and a popular "go to" resource to the modern executive. She travels nationally teaching corporations and universities in the finer points of manners and protocol. Diane is the owner of The Protocol School of Texas and the resident etiquette expert on a successful morning television show, SA Living, an NBC television affiliate. She is routinely quoted in national media outlets such as Real Simple, HGTV Magazine, The New York Times, CNN, Bloomberg Business Week, U.S. News & World Report, CBS Money Watch, Kiplinger's and Forbes. The latter publication previously named her blog one of the "Top 100 Websites for Women."

{ 6 comments… read them below or add one }

Tyler Hightower January 15, 2013 at 4:13 pm

I love this post. Hand written notes are SO important and something I hope my generation can keep writing!

Diane January 15, 2013 at 5:13 pm

Hello Tyler! I’m so happy you enjoyed this post. Handwritten notes are one of my favorite topics. I love that you are setting the example for your generation. Keep writing…

Maria January 16, 2013 at 4:15 am

My young first & second graders in my etiquette classes design & decorate their own Thank you cards for future occasions. This is a lost art that needs to come back. Thank you, Diane

Suzanne Nourse January 16, 2013 at 6:43 pm

Well stated Diane.
If only people realized the impact of a hand written note. It is such an simple way to brighten the lives of others.

Diane January 16, 2013 at 10:20 pm

Thank you, Suzanne, for taking the time to write during this difficult time in your life. My love and prayers are with you my friend.

Diane January 16, 2013 at 10:21 pm

What a wonderful idea Maria! Thank you for sharing.

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