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Diane Gottsman | Leading Etiquette Expert | Modern Manners Authority

Leading Etiquette Expert and Modern Manners Authority Diane Gottsman’s official blog, with Business Etiquette, University Etiquette, Social Media Etiquette, Dining Etiquette and more.

15 Etiquette Tips to Overcome Failure

30 Jan 2017 By: Diane Gottsman

No matter the level of success achieved, every executive has encountered the sting of defeat. Here’s how to emerge stronger than before.

This article originally appeared on Inc.com.

Regardless of your title, the size of your office, or your bank account balance, no one gets through life without a few struggles. The good news is, according to Eilene Zimmerman, “Every time we try something new and fail, it provides valuable information about what went wrong and, as important, what went right.”

Kevin O’Leary goes so far as to call failure “the key to success,” and Jessica Mah argues she can turn “any con into a pro.” While the following list isn’t a standard part of an MBA program, they are tried and true tips from executive clients, based on their experiences of emerging even stronger having survived a professional defeat.

Here are 15 things the best and brightest leaders do to get back up and move on with life after a failure.

1. Set limits on how long you allow yourself to be upset.

The sooner you accept the loss and focus your attention on forging ahead, the quicker new doors of opportunity will open. Successful people don’t wallow for very long. They acknowledge their mistake, take their lumps and get on with life.

2. Look for the lesson.

Whether the setback was a personality conflict or a major business faux pas, there is something positive you can glean from the experience.

3. Be honest about wrong turns.

Leaders work on instinct and, chances are, your gut was telling you it wasn’t a good idea from the very beginning.  Lying to yourself only holds up your journey and leads to repeating the same mistake again and again.

4. Help someone else out.

Rather than disappearing into a hole, it’s important to continue to mentor, show up for work and stay active in your community.

5. Don’t look for someone else to save you.

Weigh thoughtful feedback from others, but ultimately, make your own decision.

6. Create boundaries.

Knowing when and where to draw the line is important to your mental and physical health. Learn when to say “yes,” and when to go with a “no thanks.”

7. Take a leap into the unknown.

Evaluate the pros and cons of any move, but don’t let fear hold you back from a new opportunity.

8. Show compassion.

Goodness isn’t reserved for photo ops, charity galas and fundraisers, but is regularly extended to people from whom you don’t expect anything in return.

9. Ignore the naysayers.

The old saying is true: while some people are busy giving reasons for why something can’t be done, others are busy doing it.

10. Place a high value on truth, trust and authenticity.

Trust takes years to build and minutes to destroy. It’s a precious commodity that is valued above all else.

11. Ask for help.

Pride is often a factor in refusing the assistance of those that can make a difference. Surround yourself with people who have consistently demonstrated their dedication and a willingness to share their wisdom.

12. Cry it out – in private.

There is no shame in healing tears. Just do it in private, or in front of someone you trust.

13. Call a friend.

Connection with others feeds our souls. No matter how busy you are, devote time and energy to maintaining vital relationships.

14. Sometimes work can wait.

A leader knows the value of setting aside time for their mate, children and family. Of equal importance is making time for yourself.

15. Do the next right thing.

When there isn’t anything left to do, put one foot in front of the other and point yourself in the right direction.

You may also like Bouncing Back After an Epic Business Failure. For more of Diane’s etiquette tips read her posts on Inc., subscribe to her articles on The Huffington Post, “like” The Protocol School of Texas on Facebook, and follow her on Pinterest, Instagram and Twitter.

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Diane Gottsman

Diane Gottsman is a national etiquette expert and modern manners professional, sought out industry leader, television personality, accomplished speaker, Huffington Post blogger, author, and the owner of The Protocol School of Texas, a company specializing in executive leadership and etiquette training. Diane is routinely quoted in national and international media including The New York Times, The BBC, CNN, Bloomberg Business Week, Kiplinger, Huffington Post Canada, U.S. News and World Report, and Forbes. She is the resident etiquette expert for two popular morning talk shows, SA Living and Good Day Austin. She has been seen on The TODAY Show, HLN Headline News, WGN Chicago, and CBS Sunday Morning. Her clients range from university students to Fortune 500 companies and her workshops cover topics ranging from tattoos in the workplace to technology at the dinner table and the proper use of social media.

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Also, the nice thing about interviewing etiquette experts was they all returned my call. Thanks @Debretts @williamhanson Laura @PolishedManners and @DianeGottsman for bringing some clarity to protocol chaos

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Technology and the gig economy are playing a role in #tipping #etiquette. Sharing my thoughts on when to tip, skip, and how much with @cnbcmakeit: https://www.cnbc.com/2023/07/03/etiquette-expert-how-much-to-tip-at-restaurants-hotels-coffee-shops.html. #manners #gigeconomy #technology #modernmanners

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Become their favorite houseguest and spread kindness on your summer travels! Tips on the blog. ❤️🧳✈️🚗

https://dianegottsman.com/2023/06/19/houseguest-etiquette-reminders-for-the-summer/

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Diane Gottsman is a national etiquette expert, sought after industry leader, and owner of The Protocol School of Texas,
a company specializing in executive leadership and business etiquette training.

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