• Home
  • Blog
    • Archives
  • Etiquette Services
  • Media
  • About Diane
  • Books
    • Modern Etiquette for a Better Life
    • Pearls of Polish
  • Holiday Guides
    • Holiday Tipping Guide
    • Holiday Table Setting Guide
  • Contact

Diane Gottsman | Leading Etiquette Expert | Modern Manners Authority

Leading Etiquette Expert and Modern Manners Authority Diane Gottsman’s official blog, with Business Etiquette, University Etiquette, Social Media Etiquette, Dining Etiquette and more.

Style Etiquette: How to Gracefully Handle Awkward Moments

05 Nov 2012 By: Diane Gottsman

I recently did a segment on SA Living and the topic was “What If?” Shelly (Shelly Miles, the host of the show) and I talked about some questions that we had received from viewers, a.k.a. how to gracefully handle awkward moments.  After the show, we were flooded with even more questions so we added a second installment last week. I’m posting some of my favorite Part 2 “Commonly Asked Etiquette Questions” below.

“What If…?”

  • What if I know someone at my office routinely uses the company postage machine?
    Regardless of how much or how little, if someone is using company property it is inappropriate.  Imagine you working with a cash register—whether you take fifty dollars or fifty cents, it’s still unprofessional and lacks integrity.
  • What if a colleague has body odor?
    It depends on how close you are to the colleague…if you are friends, it would be an act of kindness to tell him or her.  If you don’t know him or her very well, then privately and confidentially discuss it with your supervisor.
  • What if you know you were given a “re-gift”?
    Say nothing!  If the giver wanted you to know it was a re-gift, he or she would have told you where the gift came from originally.  There may have been good intentions behind the gift and you don’t want to embarrass him or her.
  • What if you don’t want to go to the office holiday party?
    You have no option—it’s mandatory fun!
  • What if you don’t want to be a bridesmaid?
    So many people end up saying “yes” under pressure when they really want to say no.  Then they end up resenting the bride and often friendships are damaged.  Just tell the truth in a gentle way.  Say, “I would rather support you and enjoy the wedding from the pew.  I hope you understand.”
  • What if you want to break free from the family tradition of Christmas Eve to start you own?
    You have every right to start your own family tradition.  Sometimes it’s hard to make the decision to be independent from the rest of your family, but if you are kind and offer alternative options to enjoy the holidays, you have no reason to feel regretful.

Here is Part 1, in case you missed it:

“Should you tell some if…?”

  • If someone has something in their teeth?
    Yes. And preface it with “I’m sure you’d want to know…”
  • If you’re talking to a man colleague and his zipper is down?
    Yes, just stay focused on his eyes!
  • If people are saying negative things about a co-worker and you want to give her a heads up?
    Yes. If you are a close friend and want her to be sensitive to something she may be doing that others may misinterpret.
  • If you bump another car in the parking lot but it doesn’t do any damage?
    Yes, no. If the car moves, it may have damage underneath. If you barely touch it and there is no damage, use your best judgment and remember there are cameras watching you.
  • If your friend’s husband is a flirt and you want to let her know?
    No. Talk to your friend’s husband about how uncomfortable you feel when he makes inappropriate remarks. If he doesn’t stop, tell your friend or meet her for lunch, alone.
  • If you were given too much change back at the grocery store, bank, dept. store, etc.?
    Give it back.
  • If someone is calling you the wrong name but you don’t want to embarrass him or her?
    Gently correct him or her with a smile on your face.
  • If you are served something at a dinner party that you don’t care for or are allergic to eating?
    If you don’t like it, move it discreetly around your plate while you make dazzling conversation. If you are allergic, privately let your host know that it looks delicious but that you can’t enjoy it because you are allergic and will have an adverse reaction.

Hopefully you will find an answer to a questions that has been resting on your mind and you now know how to gracefully handle awkward moments like these.

Signature

Diane Gottsman

Diane Gottsman is a national etiquette expert and modern manners professional, sought out industry leader, television personality, accomplished speaker, Huffington Post blogger, author, and the owner of The Protocol School of Texas, a company specializing in executive leadership and etiquette training. Diane is routinely quoted in national and international media including The New York Times, The BBC, CNN, Bloomberg Business Week, Kiplinger, Huffington Post Canada, U.S. News and World Report, and Forbes. She is the resident etiquette expert for two popular morning talk shows, SA Living and Good Day Austin. She has been seen on The TODAY Show, HLN Headline News, WGN Chicago, and CBS Sunday Morning. Her clients range from university students to Fortune 500 companies and her workshops cover topics ranging from tattoos in the workplace to technology at the dinner table and the proper use of social media.

Facebook Twitter Pinterest Instagram

Search

Connect With Me!

Subscribe to Etiquette Expert Diane Gottsman's Blog by RSS Follow Etiquette Expert Diane Gottsman on Twitter Become a Fan of Etiquette Expert Diane Gottsman Follow Diane on Pinterest Follow Diane on Instagram Follow Etiquette Expert Diane Gottsman on Linkedin Check out my Etiquette Expert videos on YouTube

Categories

Etiquette Expert Diane Gottsman's Tweets
27 Jul 2023

Also, the nice thing about interviewing etiquette experts was they all returned my call. Thanks @Debretts @williamhanson Laura @PolishedManners and @DianeGottsman for bringing some clarity to protocol chaos

5 Jul 2023

Technology and the gig economy are playing a role in #tipping #etiquette. Sharing my thoughts on when to tip, skip, and how much with @cnbcmakeit: https://www.cnbc.com/2023/07/03/etiquette-expert-how-much-to-tip-at-restaurants-hotels-coffee-shops.html. #manners #gigeconomy #technology #modernmanners

19 Jun 2023

Become their favorite houseguest and spread kindness on your summer travels! Tips on the blog. ❤️🧳✈️🚗

https://dianegottsman.com/2023/06/19/houseguest-etiquette-reminders-for-the-summer/

#travel #houseguest #etiquette #manners #kindess #modernmanners #etiquetteexpert

3

Load More

Media




Join My Mailing List

Recently Quoted In

  • Brides.com 4/21/25
  • New York Post 3/18/25
  • Yahoo News
  • Fox News 4/17/25
  • AOL
  • Southern Living 4/11/25
  • Fox News 4/10/25
  • Huff Post 4/1/25
  • Huff Post 3/28/25
  • Bored Panda 3/25/25
  • Daily Skimm 3/8/25
  • Newsweek 1/29/25
  • Reader’s Digest 1/29/25
  • NY Post 1/26/25
  • Rent.com 1/24/25
  • Wide Open Spaces 1/18/25
  • Men’s Journal 1/11/25
  • East Texas Radio 12/30/24
  • MSN 12/28/24
  • Fox News 12/25/25
  • Newsweek 12/24/24
More ...

Copyright © 2025 · | Site by: Simply Amusing Designs



Diane Gottsman is a national etiquette expert, sought after industry leader, and owner of The Protocol School of Texas,
a company specializing in executive leadership and business etiquette training.

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OkNoPrivacy Policy