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Diane Gottsman | Leading Etiquette Expert | Modern Manners Authority

Leading Etiquette Expert and Modern Manners Authority Diane Gottsman’s official blog, with Business Etiquette, University Etiquette, Social Media Etiquette, Dining Etiquette and more.

Ask the Etiquette Expert: How to Deal with a Challenging Coworker

20 Aug 2015 By: Diane Gottsman

challenging coworker etiquette

Take the next step to work together…

Ask the Etiquette Expert:

Dear Diane,

I love my job and enjoy my office mates with one exception. I work directly next to a colleague who bellows his accomplishments in a loud voice and makes foolish jokes, often at the expense of others on the team. I’d like to say I simply tune him out, but his behavior is often difficult to ignore. Any advice?

James M.

Dear James,

Loving what you do and working with great people is a blessing! That said, I understand how the behavior of one coworker could be annoying. Though his actions are irritating, it is quite possible to maintain your professionalism and keep the quality of your work high.

Here are six of my tips to rise above:

Limit time spent together. If you work closely with each other, avoiding an abrasive coworker is out of the question. However, you can minimize the time you socialize with them outside of your direct work relationship. Remember, you aren’t obligated to take them up on their invitation to an event unrelated to your assignment. This will help create a buffer between you and your associate.

Keep your personal life separate. Practice discretion when it comes to divulging details about your relationship(s). [Tweet ” If your coworker tries to engage you in office gossip, excuse yourself politely.”] It’s perfectly acceptable to let them know you don’t have time to chat because you are swamped.

Play by the rules. Remain above reproach when it comes to following company policy, being on time with projects, and keeping your boss informed on your progress. You will have a clear conscience as you work with focus, and your supervisor will likely notice your dedication.

Build strong ties with other colleagues. Spend your time bonding with peers who are invested in the company, willing to do their best, and interested in building a successful career. Align yourself with those that you trust and know will have your best interest at heart.

Sit down and talk. If your colleague is consistently impeding your work, ask if you can meet with them to discuss how you can both collaborate together towards a common goal. Perhaps they are unaware of their behavior and giving them the benefit of the doubt may be all it takes to turn the situation around.

Confide in your supervisor. At some point, a confidential meeting with your boss may be in order. Be prepared to cite specific examples during your discussion. Maintain your professionalism and stay calm. The solution could be as simple as a request to change offices, or as serious as a consideration to relocate or leave the job. Think carefully about what you want to say to your boss and carefully weigh your options.

Good luck!

For more of my advice on handling a difficult situation, check out my article, The Etiquette of Fighting Fair, on The Huffington Post.

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Diane Gottsman

Diane Gottsman is a national etiquette expert and modern manners professional, sought out industry leader, television personality, accomplished speaker, Huffington Post blogger, author, and the owner of The Protocol School of Texas, a company specializing in executive leadership and etiquette training. Diane is routinely quoted in national and international media including The New York Times, The BBC, CNN, Bloomberg Business Week, Kiplinger, Huffington Post Canada, U.S. News and World Report, and Forbes. She is the resident etiquette expert for two popular morning talk shows, SA Living and Good Day Austin. She has been seen on The TODAY Show, HLN Headline News, WGN Chicago, and CBS Sunday Morning. Her clients range from university students to Fortune 500 companies and her workshops cover topics ranging from tattoos in the workplace to technology at the dinner table and the proper use of social media.

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Diane Gottsman is a national etiquette expert, sought after industry leader, and owner of The Protocol School of Texas,
a company specializing in executive leadership and business etiquette training.

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