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Diane Gottsman | Leading Etiquette Expert | Modern Manners Authority

Leading Etiquette Expert and Modern Manners Authority Diane Gottsman’s official blog, with Business Etiquette, University Etiquette, Social Media Etiquette, Dining Etiquette and more.

Business Meeting and Conference Etiquette

23 Mar 2017 By: Diane Gottsman

The way you conduct yourself at a meeting can leave a lasting impression on everyone in attendance.

Conference Etiquette

Here are 7 tips to help you project a professional image at your next function.

Arrive Early

Make it a point to arrive 10 minutes before the conference is scheduled to begin. Doing so will give you time to greet the facilitator, say hello to fellow attendees and find a seat. When attending a meeting, look for people you are interested in getting to know better. Walk up to them first and introduce yourself. This is a perfect opportunity to network with like-minded people.

Be Prepared

When an agenda is supplied in advance, take time to study it carefully. Ensure you understand the topics to be covered and make notes on questions you want to ask.  If you’re the speaker, you should also be prepared before you walk into the conference room. Looking over materials during the meeting will likely prevent you from hearing important points made by attendees. You’ll appear distracted and uninformed.

Dress Appropriately

Depending on the company, you might be expected to wear either business formal or business casual attire to meetings. If you’re unsure of the dress code, ask the facilitator. Avoid business attire confusion.

Position Yourself

At a conference table, adjust your chair to a position that puts you at equal height with peers and your boss. Sit up straight and avoid swinging your chair from side to side. Fight the temptation to fidget, check your phone or cradle your chin in the palm of your hand to stay alert. The following gestures are additional telltale signs of boredom.

Disruptions will get you noticed for all the wrong reasons. When sitting in a conference, avoid nervous habits such as:

  • Tapping your pen or pencil on the table
  • Rustling papers
  • Shuffling your feet on the floor
  • Looking at your watch
  • Yawning

Know When and How to Speak

Watch the room. Do people jump in or do they raise their hand slightly for the floor? Follow their lead. Speak clearly so everyone in the room can understand you. Avoid interrupting another person while they are speaking. If you have a serious concern that needs more attention, request for a private talk rather than holding up the group. Use your computer carefully. Some meetings require technology, while others require thoughtful attention and simple note taking.

Don’t Bring Uninvited Guests

Your child comes down with a cold, and you are left without a babysitter. The meeting may be important enough to teleconference or reschedule for later in the afternoon when you can find a caregiver to help. Don’t bring a feverish child to the office, for their sake and the comfort of fellow employees. According to a recent survey commissioned by Robitussin, 65% of employees come to work sick. Consider alternate options.

Food Free Zone

If the chairperson hasn’t scheduled a breakfast or lunch meeting, avoid bringing food into the conference room. Eating during a business assembly is distracting and will make others feel awkward and uncomfortable. Have a snack before you arrive and focus on the conversation rather than your breakfast sandwich or burger.

You may also like Train Your Employees to Lead and Succeed. For more of Diane’s etiquette tips read her posts on Inc., subscribe to her articles on The Huffington Post, “like” The Protocol School of Texas on Facebook, and follow her on Pinterest, Instagram and Twitter. Order Diane’s new book, Modern Etiquette for a Better Life Here.

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Diane Gottsman

Diane Gottsman is a national etiquette expert and modern manners professional, sought out industry leader, television personality, accomplished speaker, Huffington Post blogger, author, and the owner of The Protocol School of Texas, a company specializing in executive leadership and etiquette training. Diane is routinely quoted in national and international media including The New York Times, The BBC, CNN, Bloomberg Business Week, Kiplinger, Huffington Post Canada, U.S. News and World Report, and Forbes. She is the resident etiquette expert for two popular morning talk shows, SA Living and Good Day Austin. She has been seen on The TODAY Show, HLN Headline News, WGN Chicago, and CBS Sunday Morning. Her clients range from university students to Fortune 500 companies and her workshops cover topics ranging from tattoos in the workplace to technology at the dinner table and the proper use of social media.

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Also, the nice thing about interviewing etiquette experts was they all returned my call. Thanks @Debretts @williamhanson Laura @PolishedManners and @DianeGottsman for bringing some clarity to protocol chaos

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Technology and the gig economy are playing a role in #tipping #etiquette. Sharing my thoughts on when to tip, skip, and how much with @cnbcmakeit: https://www.cnbc.com/2023/07/03/etiquette-expert-how-much-to-tip-at-restaurants-hotels-coffee-shops.html. #manners #gigeconomy #technology #modernmanners

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Diane Gottsman is a national etiquette expert, sought after industry leader, and owner of The Protocol School of Texas,
a company specializing in executive leadership and business etiquette training.

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