• Home
  • Blog
    • Archives
  • Etiquette Services
  • Media
  • About Diane
  • Books
    • Modern Etiquette for a Better Life
    • Pearls of Polish
  • Holiday Guides
    • Holiday Tipping Guide
    • Holiday Table Setting Guide
  • Contact

Diane Gottsman | Leading Etiquette Expert | Modern Manners Authority

Leading Etiquette Expert and Modern Manners Authority Diane Gottsman’s official blog, with Business Etiquette, University Etiquette, Social Media Etiquette, Dining Etiquette and more.

Happy National Ampersand Day!

08 Sep 2017 By: Diane Gottsman

Today, September 8th, is National Ampersand Day, celebrating a favorite piece of punctuation.

Ampersand

This symbol pops up often for shorthand and stylistic variety in emails, text messages and many kinds of documents. What is the etiquette when it comes to using the ampersand? Always? Never? The answer depends on the situation.

As with any technical choice in communication, the final decision to use the curly little icon lies in understanding your audience and the purpose of the message. Because we often communicate with the written word in the internet age of email and social media, proper grammar and honed writing skills are a necessity. A good rule of thumb is the more formal the occasion, the more likely you should spell out the word, rather than use an ampersand. Here’s a short guide to help you decide whether to embrace “&” or “and.”

Use an Ampersand…

  • In shorthand for notes and handwritten correspondence between friends.
  • In personal digital messages like social media posts, text messages and emails.
  • To save room when you’re up against a character limit—such as for tweets and in social media bios.
  • In your logo or business name as a design element, such as “Jane & Joe.”
  • To show a close relationship between items in a list (as in the sentence, “She loved classical music, rhythm & blues, and 70’s rock.”)
  • When your citation style dictates an ampersand for a list of collaborating authors.

Don’t Use an Ampersand…

  • Sporadically mixed with the use of “and” throughout a document or a piece of correspondence.
  • In formal business documents such as resumes, letters and invoices.
  • In article titles or headings; “and” is clearer.
  • In general writing as an abbreviation for “and.”

When in doubt, keep your writing straightforward and grammatically correct.

Invitations and Ampersands 

An ampersand should not be used when addressing guests on wedding invitations. Addressing an invitation shows the formality of the event no matter if you’re sending it to your best friend or great aunt. Use your best judgment regarding graduation notices. Graduating high school or college is likely to be more formal than an 8th-grade graduation announcement.

Having Fun with Ampersands

Finally, feel free to decorate with your favorite ampersand. You don’t have to look far to find the symbol on retail shelves in wood, ceramic and colored glass. It’s a modern decoration that has taken off and used in offices, college dorms and living rooms. A well-placed ampersand will look good on your coffee table or favorite shelf.

For more of Diane’s etiquette tips, you may enjoy Letter Writing Do’s and Don’ts. Read her posts on Inc., subscribe to her articles on HuffPost, “like” The Protocol School of Texas on Facebook, and follow her on Pinterest, Instagram and Twitter. Buy her new book, Modern Etiquette for a Better Life. 

Signature

Diane Gottsman

Diane Gottsman is a national etiquette expert and modern manners professional, sought out industry leader, television personality, accomplished speaker, Huffington Post blogger, author, and the owner of The Protocol School of Texas, a company specializing in executive leadership and etiquette training. Diane is routinely quoted in national and international media including The New York Times, The BBC, CNN, Bloomberg Business Week, Kiplinger, Huffington Post Canada, U.S. News and World Report, and Forbes. She is the resident etiquette expert for two popular morning talk shows, SA Living and Good Day Austin. She has been seen on The TODAY Show, HLN Headline News, WGN Chicago, and CBS Sunday Morning. Her clients range from university students to Fortune 500 companies and her workshops cover topics ranging from tattoos in the workplace to technology at the dinner table and the proper use of social media.

Facebook Twitter Pinterest Instagram

Search

Connect With Me!

Subscribe to Etiquette Expert Diane Gottsman's Blog by RSS Follow Etiquette Expert Diane Gottsman on Twitter Become a Fan of Etiquette Expert Diane Gottsman Follow Diane on Pinterest Follow Diane on Instagram Follow Etiquette Expert Diane Gottsman on Linkedin Check out my Etiquette Expert videos on YouTube

Categories

Etiquette Expert Diane Gottsman's Tweets
27 Jul 2023

Also, the nice thing about interviewing etiquette experts was they all returned my call. Thanks @Debretts @williamhanson Laura @PolishedManners and @DianeGottsman for bringing some clarity to protocol chaos

5 Jul 2023

Technology and the gig economy are playing a role in #tipping #etiquette. Sharing my thoughts on when to tip, skip, and how much with @cnbcmakeit: . #manners #gigeconomy #technology #modernmanners

19 Jun 2023

Become their favorite houseguest and spread kindness on your summer travels! Tips on the blog. ❤️🧳✈️🚗

https://dianegottsman.com/2023/06/19/houseguest-etiquette-reminders-for-the-summer/

#travel #houseguest #etiquette #manners #kindess #modernmanners #etiquetteexpert

3

Load More

Media




Join My Mailing List

Recently Quoted In

  • Yahoo! News 5/20/25
  • MSN 5/20/25
  • The Independent 5/20/25
  • Better Homes & Gardens 5/3/2025
  • Brides.com 4/21/25
  • New York Post 3/18/25
  • Yahoo News
  • Fox News 4/17/25
  • AOL
  • Southern Living 4/11/25
  • Fox News 4/10/25
  • Huff Post 4/1/25
  • Huff Post 3/28/25
  • Bored Panda 3/25/25
  • Daily Skimm 3/8/25
  • Newsweek 1/29/25
  • Reader’s Digest 1/29/25
  • NY Post 1/26/25
  • Rent.com 1/24/25
  • Wide Open Spaces 1/18/25
  • Men’s Journal 1/11/25
More ...

Copyright © 2025 · | Site by: Simply Amusing Designs



Diane Gottsman is a national etiquette expert, sought after industry leader, and owner of The Protocol School of Texas,
a company specializing in executive leadership and business etiquette training.

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OkNoPrivacy Policy