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Diane Gottsman | Leading Etiquette Expert | Modern Manners Authority

Leading Etiquette Expert and Modern Manners Authority Diane Gottsman’s official blog, with Business Etiquette, University Etiquette, Social Media Etiquette, Dining Etiquette and more.

Finding Grace in the Gray Areas of Life

04 Jan 2018 By: Diane Gottsman

Life doesn’t travel in a straight line. There will always be detours, wrong turns and unexpected events along the way.

Finding Grace in the Gray Areas of Daily Life

When looking at the behavior of others, it can be easy to pass judgment until you find yourself going through a similar experience. Suddenly your well-defined belief system of right and wrong takes a hit as you deal with your own unique set of circumstances.

Rules are a Basic Guide

Rules and boundaries are an important part of guidance and learning. Etiquette dictates that a standard code of decorum supports a favorable outcome in life, love and business. I have come to believe that grace can be found in the gray areas of our lives. For clarification, my definition of “grace” is defined as blessings disguised as hardships and tough lessons we experience. “Gray” represents the messy mistakes and unexpected events we must navigate as we experience life’s challenges. These gray events cause us to look deep within ourselves and determine how we will cope and move forward in unsettling times. Experiencing our own personal gray moments will provide the opportunity to empathize with another’s pain, show remorse, forgive a transgression or look past a gaffe while getting to know and understand their true struggles.

Good People Make Poor Choices

At one time or another, we have all done something we would prefer to sweep under the rug. I recently watched as someone I deeply admire and respect endured a particularly hard misstep. Disappointingly, a few of her close friends were the first to judge, gossip, point fingers and make hasty assumptions. Others boldly and defiantly expressed their support and love.

Careful What You Think

How do you define the high road when a fellow human being is struggling with a difficult situation? You may be adamant that your child will never use drugs (or fill in the blank) until you get the call which proves otherwise. Or, you may be the person who feels smug and pious as you judge the single mom who never gets her Kinder child to school on time. How will your conscience be affected when you learn she works two jobs to pay her rent and must drive across town every night to pick up her child from a relative kind enough to lend their support? What do you do when you disagree with someone else’s behavior? Will you turn away or use it as an opportunity to show grace in the gray area of life? Grace arrives when your own insecurity is extinguished.

Dust Yourself Off

It may be difficult to stand tall when you’ve made a bad choice or are dealing with someone who’s betrayed you. In either circumstance, it’s a curveball you were not expecting. In the hard times, you may look to others for empathy. If you are the one called on for support, attempting to understand their circumstances is a compassionate act of goodwill.

Search for the Meaning

Grace can be found in the gray areas of life. The greatest gift you will offer another person is a kind and forgiving heart. We can never fully grasp another person’s burdens, but we can attempt to minimize them with courtesy, love and support.

By embracing the gray, you will no doubt benefit from your own experience of grace. More importantly, those around you will be forever blessed by your vibrant spirit.

For more of Diane’s etiquette tips, you may enjoy How To Maintain Real Life Friendships In A Digital World. Read her posts on Inc., subscribe to her articles on HuffPost, “like” The Protocol School of Texas on Facebook, and follow her on Pinterest, Instagram and Twitter. Buy her book, Modern Etiquette for a Better Life.

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Diane Gottsman

Diane Gottsman is a national etiquette expert and modern manners professional, sought out industry leader, television personality, accomplished speaker, Huffington Post blogger, author, and the owner of The Protocol School of Texas, a company specializing in executive leadership and etiquette training. Diane is routinely quoted in national and international media including The New York Times, The BBC, CNN, Bloomberg Business Week, Kiplinger, Huffington Post Canada, U.S. News and World Report, and Forbes. She is the resident etiquette expert for two popular morning talk shows, SA Living and Good Day Austin. She has been seen on The TODAY Show, HLN Headline News, WGN Chicago, and CBS Sunday Morning. Her clients range from university students to Fortune 500 companies and her workshops cover topics ranging from tattoos in the workplace to technology at the dinner table and the proper use of social media.

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Also, the nice thing about interviewing etiquette experts was they all returned my call. Thanks @Debretts @williamhanson Laura @PolishedManners and @DianeGottsman for bringing some clarity to protocol chaos

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Technology and the gig economy are playing a role in #tipping #etiquette. Sharing my thoughts on when to tip, skip, and how much with @cnbcmakeit: https://www.cnbc.com/2023/07/03/etiquette-expert-how-much-to-tip-at-restaurants-hotels-coffee-shops.html. #manners #gigeconomy #technology #modernmanners

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Become their favorite houseguest and spread kindness on your summer travels! Tips on the blog. ❤️🧳✈️🚗

https://dianegottsman.com/2023/06/19/houseguest-etiquette-reminders-for-the-summer/

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Diane Gottsman is a national etiquette expert, sought after industry leader, and owner of The Protocol School of Texas,
a company specializing in executive leadership and business etiquette training.

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