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Diane Gottsman | Leading Etiquette Expert | Modern Manners Authority

Leading Etiquette Expert and Modern Manners Authority Diane Gottsman’s official blog, with Business Etiquette, University Etiquette, Social Media Etiquette, Dining Etiquette and more.

Dining Out During the Pandemic

24 Sep 2020 By: Diane Gottsman

After months of heavy restrictions, many establishments, including restaurants, are ready to open up for business. Just because there is an “Open” sign on the door doesn’t mean you should walk through without taking some precautions.

Dining Out

While there is no foolproof way to avoid potential infection, there are safety measures we must take to attempt to protect ourselves and those around us. As of date, the CDC states, “Currently, there is no evidence to suggest that handling food or consuming food is associated with COVID-19. Coronaviruses, like the one that causes COVID-19, are thought to spread mostly person-to-person through respiratory droplets when someone coughs, sneezes, or talks. It is possible that a person can get COVID-19 by touching a surface or object, including food or food packaging, that has the virus on it and then touching their own mouth, nose, or possibly their eyes. However, this is not thought to be the main way the virus spreads.” 

In light of COVID-19, many the rules of the table have changed for practical reasons. Including reservations only, no waiting lines, socializing in groups, shaking hands for a greeting, or shared plates at the table.

Mask Etiquette

Masks are required when entering a public place, and that means wearing them properly. The mask should fit securely over your nose and mouth. It should not worn around your neck or below your nose so you “can breathe easier”. Mask etiquette is not only for you but for those you come into contact with during your visit. The best mask is one with two or more layers or washable, breathable fabric. It should fit snugly against the side of your face without any gaps. Avoid masks with vents or valves that could potentially let the virus come through. Wash your mask daily on the highest heat setting.

When seated at the table, keep your mask on when interacting with your server, both inside and outside. Put it on when walking to your table, going to the restroom or leaving the restaurant—even when outdoors. Avoid stopping to chat with neighbors or friends during this particular time. Everyone understands that this is not the right time to talk while we are all attempting to continue social distancing. Mask up before you enter the restaurant, not in the lobby.

Sneeze and Cough Privately

I was at the grocery store this morning and a man, walking out the door, sneezed without even attempting to cover his mouth. Although we are wearing a mask, when you feel a sneeze coming on, make an attempt to shield your mouth with a tissue or cloth and immediately dispose of it and disinfect your hands. When walking in public, a mask is not an assurance to others that your sneeze or cough is ”safe.” When possible, cough or sneeze in a private area and disinfect asap.

Bring Your Own Sanitizer

If you want to make sure your table is cleaned to your comfort level, discreetly bring some disinfectant wipes with you to the restaurant and do your own cleaning of any high traffic touch areas. Avoid touching the salt and pepper shakers and ask for an extra paper napkin to place your utensils, rather than on the table when you place your napkin on your lap. These tips for dining out would not have been the norm several months ago, but the pandemic has changed the way we navigate the table. If you see something at the table that needs attention, politely ask your server and they will be glad to oblige.

Think Before You Speak

If you see someone at the restaurant who is not abiding by the rules, rather than take matters into your own hands, talk to the manager and ask them to speak to the diner. If it’s your server, you can certainly say, “I don’t think you know your mask has fallen below your nose”. You have a right to speak up, as long as you are polite and respectful.  

Tip Respectfully

Your server is also working extra hard to provide a pleasant and safe experience for their guests. When possible, show you appreciation by leaving a heavier tip, more than less. The standard was 15 to 20% of the meal, but 20% and above should be your goal. For example, if your bill is $29.00 a 25% tip would be $7.25. At a restaurant where your bill is significantly lower, the tip should be adjusted to compensate. For example, you stop in your local taco place for a taco and coffee. The cost is $5.00, including two refills of coffee. When possible, leave at least 4 to 5 dollars. Yes, the cost of the meal times 2. Your gesture will be noted and appreciated.

Dine and Dash

Be aware that there is less seating due to social distancing and tables are at a premium. Enjoy your meal at a leisurely pace but don’t linger. Other people have made reservations and it’s courteous to keep the pace moving along so the server and other customers can enjoy their time out as well. Be sure to pay your bill first, of course.

I recently shared my advice on dining out during the pandemic with Good Day Austin on Fox KTBC Channel 7. You can watch the full video here:

You may also like How to Freshen Up Your Home for Fall. For more of Diane’s etiquette tips read her posts on Inc., subscribe to her articles on The Huffington Post, “like” The Protocol School of Texas on Facebook, and follow her on Pinterest,  Instagram and Twitter.

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Diane Gottsman

Diane Gottsman is a national etiquette expert and modern manners professional, sought out industry leader, television personality, accomplished speaker, Huffington Post blogger, author, and the owner of The Protocol School of Texas, a company specializing in executive leadership and etiquette training. Diane is routinely quoted in national and international media including The New York Times, The BBC, CNN, Bloomberg Business Week, Kiplinger, Huffington Post Canada, U.S. News and World Report, and Forbes. She is the resident etiquette expert for two popular morning talk shows, SA Living and Good Day Austin. She has been seen on The TODAY Show, HLN Headline News, WGN Chicago, and CBS Sunday Morning. Her clients range from university students to Fortune 500 companies and her workshops cover topics ranging from tattoos in the workplace to technology at the dinner table and the proper use of social media.

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Diane Gottsman is a national etiquette expert, sought after industry leader, and owner of The Protocol School of Texas,
a company specializing in executive leadership and business etiquette training.

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