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Diane Gottsman | Leading Etiquette Expert | Modern Manners Authority

Leading Etiquette Expert and Modern Manners Authority Diane Gottsman’s official blog, with Business Etiquette, University Etiquette, Social Media Etiquette, Dining Etiquette and more.

Airplane Etiquette Q&A

27 Mar 2023 By: Diane Gottsman

airplane etiquette | Joyful female traveler looking at camera and smiling while working on laptop in passenger aircraft

When taking a flight or rubbing elbows with fellow passengers, you might think everyone on the plane has a basic understanding of airplane etiquette. Unfortunately, people’s travel behavior is sometimes short of polite, or they have no idea they are offending others. I am sharing some recently asked questions (which, by the way, don’t change much throughout the years!) and how to avoid being an irritating passenger.

Airplane Etiquette Q&A

Question: What are appropriate reasons to use the call button on an airplane, and how many times should a passenger ring the call button before they become a nuisance?

Answer: The call button is useful to ask a flight attendant to come to your seat if you need assistance. However, it is also somewhat controversial among flight attendants who have a job to do, and would prefer not to be called to your seat multiple times to adjust your overhead light or to bring you another bag of nuts or cookies.

If you would like to order a cocktail or have a good reason for the call, feel free to push that little button but try not to overuse it. Flight attendants pass through the cabin routinely, and it would be best to ask when the plane is going to land or what the temperature is at your destination when they do so. They may not know the latter, but they will be able to assist you with the first question.

Woman traveler putting luggage into overhead locker on airplane during boarding. High quality photo

Question: Is it rude to place your bag closer to the front when seated in the back row?

Answer: Yes… and maybe no. Sometimes placing your bag in a different bin, in a different row, is a necessity and can’t be helped because it’s a full flight and as people board, the bins get used. When you have an option, the polite thing to do would be to place your bag close to your seat so other people don’t have to struggle to find a place for their bag.

Question: I get so annoyed when I see someone unfasten their seat belt after the captain has turned on the “fasten your seat belt” sign. Should I say something if the person is sitting close by, or just let that person take their chances?

Answer: You are taking a chance by correcting another passenger, I assume a grown adult, who has intentionally unfastened their seat belt. We all know that turbulence can be extremely dangerous and may even lead to death, but if the passenger will not take the advice of the captain or the flight attendant, it would be a risk for you to attempt to get involved. If you can’t control yourself, say something at your own risk, but don’t expect a cheerful response!

Question: Is it illegal to bring liquor on an airplane?

Answer: No. According to the Federal Aviation Administration, you can pack an unopened, 5 L bottle per passenger in your suitcase. On the plane, you can bring mini bottles (up to 3.4 ounces), but not more than can fit comfortably in a small zip lock (quart size) bag. They must remain unopened.

Question: How is the best way to ask someone to switch seats with me if my husband and I are separated by several rows?

Answer: You can certainly ask in a friendly tone of voice if they would “consider” switching seats, but also take into consideration the seat row, the legroom the other person is giving up and the seat location (window, middle, aisle) before you decide to ask for the favor. If they say no, be courteous and respond, “Thank you. I completely understand.”

For more information about working with Diane, America’s “Go to” social and professional (manners) skills authority, please visit The Protocol School of Texas. 

You may also like The Etiquette of Traveling with Friends. See what Diane is up to by following her on Instagram and Facebook. Find etiquette inspiration on her Pinterest account and keep up with her latest tweets. For more of Diane’s etiquette tips, refer to her posts on Inc. and HuffPost. 

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Diane Gottsman

Diane Gottsman is a national etiquette expert and modern manners professional, sought out industry leader, television personality, accomplished speaker, Huffington Post blogger, author, and the owner of The Protocol School of Texas, a company specializing in executive leadership and etiquette training. Diane is routinely quoted in national and international media including The New York Times, The BBC, CNN, Bloomberg Business Week, Kiplinger, Huffington Post Canada, U.S. News and World Report, and Forbes. She is the resident etiquette expert for two popular morning talk shows, SA Living and Good Day Austin. She has been seen on The TODAY Show, HLN Headline News, WGN Chicago, and CBS Sunday Morning. Her clients range from university students to Fortune 500 companies and her workshops cover topics ranging from tattoos in the workplace to technology at the dinner table and the proper use of social media.

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Etiquette Expert Diane Gottsman's Tweets
27 Jul 2023

Also, the nice thing about interviewing etiquette experts was they all returned my call. Thanks @Debretts @williamhanson Laura @PolishedManners and @DianeGottsman for bringing some clarity to protocol chaos

5 Jul 2023

Technology and the gig economy are playing a role in #tipping #etiquette. Sharing my thoughts on when to tip, skip, and how much with @cnbcmakeit: https://www.cnbc.com/2023/07/03/etiquette-expert-how-much-to-tip-at-restaurants-hotels-coffee-shops.html. #manners #gigeconomy #technology #modernmanners

19 Jun 2023

Become their favorite houseguest and spread kindness on your summer travels! Tips on the blog. ❤️🧳✈️🚗

https://dianegottsman.com/2023/06/19/houseguest-etiquette-reminders-for-the-summer/

#travel #houseguest #etiquette #manners #kindess #modernmanners #etiquetteexpert

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Diane Gottsman is a national etiquette expert, sought after industry leader, and owner of The Protocol School of Texas,
a company specializing in executive leadership and business etiquette training.

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