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Diane Gottsman | Leading Etiquette Expert | Modern Manners Authority

Leading Etiquette Expert and Modern Manners Authority Diane Gottsman’s official blog, with Business Etiquette, University Etiquette, Social Media Etiquette, Dining Etiquette and more.

4 Tips for Overcoming Embarrassment

17 Aug 2020 By: Diane Gottsman

Let’s face it, embarrassment is unavoidable. Everyone has experienced the emotion of feeling uncomfortable in an awkward social or professional situation that didn’t go as planned. One of the biggest fears people experience is having to make a speech in front of a group of people, no matter the size of the audience. I have shared many times over the years that I am shy by nature and would have never imagined I would be a public speaker. Yet, here I am. There is value in stepping outside of your comfort level to take risks that are not reckless. However, this blog is not about public speaking but the reaction and unexpected positive outcome of taking charge of an awkward situation.

embarrassment

Memories are Powerful

Perhaps you casually met a potential employer at someone’s home on a social occasion and struck up a lively conversation. You had always dreamed at working for this particular company and there you were, with a private audience with the boss. They seemed interested in what you had to say, yet you were ill-prepared to highlight your abilities and felt too embarrassed to talk about yourself and your professional strengths. Basically, you missed an important opportunity to shine. Every time you reflect back on this experience, it reminds you of what you will do differently in the future.

It’s Mostly About Them

Most people are concerned more about themselves than you and quickly forget if something you do doesn’t directly affect them. Additionally, committing an embarrassing faux pas may even make you more likable because you come across as a real person. (I was recently extremely likable to my daughter when I sideswiped her car in our driveway!) The reality is, everyone makes mistakes and feeling embarrassed is a natural emotion. You are not alone.

Humor Can Be Good

When the circumstances are appropriate, a small dose of self deprecating humor can make you appear friendly. Unless, of course, the mistake is over something you did to hurt another person. Then a sincere apology is in order and should be delivered expediently. For example, if you slip and spill your drink on someone you can say, “I’m so sorry! I’m not as sure-footed as I would like to think I am.” It’s an attempt to acknowledge the misstep and own  your embarrassing moment. 

Social Anxiety is No Laughing Matter

According to the Anxiety and Depression Association of America, an estimated 15 million American adults have social anxiety. There is no need to suffer alone. If anxiety is affecting your day to day life, don’t hesitate to reach out for help. It is a common condition that can be treated. There are techniques a professional can offer that will make a positive difference. Make a list of when you feel most vulnerable so you can discuss it with someone you trust and who can help. In the meantime, make sure and be kind to yourself, doing things that feed your self-esteem and reduce anxiety. 

If you liked this post on embarrassment, you may also like How to Say No to an Invitation. For more of Diane’s etiquette tips read her posts on Inc., subscribe to her articles on The Huffington Post, “like” The Protocol School of Texas on Facebook, and follow her on Pinterest, Instagram and Twitter.

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Diane Gottsman

Diane Gottsman is a national etiquette expert and modern manners professional, sought out industry leader, television personality, accomplished speaker, Huffington Post blogger, author, and the owner of The Protocol School of Texas, a company specializing in executive leadership and etiquette training. Diane is routinely quoted in national and international media including The New York Times, The BBC, CNN, Bloomberg Business Week, Kiplinger, Huffington Post Canada, U.S. News and World Report, and Forbes. She is the resident etiquette expert for two popular morning talk shows, SA Living and Good Day Austin. She has been seen on The TODAY Show, HLN Headline News, WGN Chicago, and CBS Sunday Morning. Her clients range from university students to Fortune 500 companies and her workshops cover topics ranging from tattoos in the workplace to technology at the dinner table and the proper use of social media.

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Also, the nice thing about interviewing etiquette experts was they all returned my call. Thanks @Debretts @williamhanson Laura @PolishedManners and @DianeGottsman for bringing some clarity to protocol chaos

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Technology and the gig economy are playing a role in #tipping #etiquette. Sharing my thoughts on when to tip, skip, and how much with @cnbcmakeit: https://www.cnbc.com/2023/07/03/etiquette-expert-how-much-to-tip-at-restaurants-hotels-coffee-shops.html. #manners #gigeconomy #technology #modernmanners

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Diane Gottsman is a national etiquette expert, sought after industry leader, and owner of The Protocol School of Texas,
a company specializing in executive leadership and business etiquette training.

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