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Diane Gottsman | Leading Etiquette Expert | Modern Manners Authority

Leading Etiquette Expert and Modern Manners Authority Diane Gottsman’s official blog, with Business Etiquette, University Etiquette, Social Media Etiquette, Dining Etiquette and more.

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Mind Your Manners: Office Etiquette Tips for Every Setting

21 Mar 2025 By: Diane Gottsman

Office etiquette tips | businesswoman smiling at her desk during a zoom call in a modern office setting

Whether you are working in an office, remote from your living room, or your favorite coffee shop, there are few simple rules everyone can follow to make the company culture feel more enjoyable and productive. Here are a few simple office etiquette tips we all can put into practice. Share Equipment ... [ Read More ]

Update and Refine Your Social Skills for 2025

02 Jan 2025 By: Diane Gottsman

Update your social skills for 2025 | planner flat lay with pen, computer mouse, office supplies

According to a study conducted by Harvard, Stanford, and the Carnegie Foundation, 85% of your job success comes from establishing well-developed social skills, leaving only 15% of your professional success to technical aptitude. There is value in honing your skills which will benefit you personally ... [ Read More ]

Strong Networking Skills Build Professional Relationships

03 Apr 2024 By: Diane Gottsman

Networking skills | Group of business people standing in hall, smiling and talking together

Expanding your network is one way to take ownership of who is in your circle and where your career is headed. Meeting new professional contacts allows you to sharpen your conversational skills and may even bring about new ideas in your research. Bianca Miller Cole for Forbes explains, “For many ... [ Read More ]

Is Workplace Etiquette on the Decline? A Mannerly Refresher for 2024

18 Mar 2024 By: Diane Gottsman

Is workplace etiquette on the decline? Multinational businesspeople gathered together at modern office conference boardroom partners during business meeting, black african female team leader ready to speak standing looking at colleagues

It’s March 2024, and most are completely back to their daily work routine. Many people want to blame the pandemic for the most recent bad manners at the office, and whether or not the isolation and flux has had anything to do with a bad attitude or consistently being late to work or a meeting (which ... [ Read More ]

What Matters Most to Gen Z In the Workplace

10 Sep 2023 By: Diane Gottsman

What Matters Most to Gen Z In the Workplace | group of Gen Z employees in business attire, side profiles

There has been quite the conversation with employers struggling to engage with the new workforce, aka Gen Z. Born between the middle 1990’s and early 2010’s, these individuals bring a distinct set of skills to the boardroom table – which, today, often does NOT include an office. A recent ... [ Read More ]

What Matters More to Employees Than Money

01 May 2023 By: Diane Gottsman

what matters more than money to employees | Smiling, happy, Young beautiful african american woman studying at home with laptop. Taking notes in notebook. Bright spacious living room. E-learning concept. Study at home concept.

Happy employees are productive employees, and it makes solid business sense for the employer to delve into what keeps team members motivated and engaged. We see so many first-hand stories of both employee and employer poor behavior and recently, two examples were highlighted in the news that caught ... [ Read More ]

Avoid The Great Burnout in 2023: Five Things I’m Doing

30 Jan 2023 By: Diane Gottsman

avoid the great burnout | A selective focus of colorful rabbit lantern ornaments for the Chinese New Year holidays

February is almost here, and our plans for 2023 are still in focus. There is conversation around what is yet to come in the Year of the Rabbit. Even Pantone’s color of the year sounds lively and uplifting: Viva Magenta (complete with “vim and vigor”). It may seem odd to write about burnout before ... [ Read More ]

Five New Year’s Resolutions for Entrepreneurs

02 Jan 2023 By: Diane Gottsman

Portrait of smiling young latin woman holding digital tablet with black colleague at cafe entrance door. Two small business owners standing together at cafe entrance while smiling. Happy successful multiethnic small business women wearing apron and standing with open sign at entrance gate of restaurant.

As an entrepreneur, the new year is often met with enthusiasm and possibility. You likely spent a portion of Q4 strategizing a successful 2023, making room for stretch goals while also ensuring daily operations run smoothly. A good entrepreneur is aware that it takes a team for them to be a success. ... [ Read More ]

How to Look for a Job Without Burning a Bridge

31 Oct 2022 By: Diane Gottsman

How to Look for a Job | Low angle view of Black businessman in classic suit holding a laptop and smiling while leaving the office building

There are many reasons you may want to look for another job opportunity, from preferring to work remote to changing your career path, but leaving on good terms is always the best professional choice. There may be an occasion in the future where you have to call on these former coworkers or managers. ... [ Read More ]

Positive Thinking Boosts Your Health and Career

19 Sep 2022 By: Diane Gottsman

positive mindset | Close up of hand of young woman holding take away coffee cup with text written on it. Woman hand holding a coffee paper cup isolated on blue background. Morning disposable mug with message of good day written over it.

If you want to be healthier, better at your job and enjoy life more, the first step may be upgrading your thoughts. Numerous studies point to the health benefits of positive thinking. Research shows a strong connection between positivity and health, also indicating that negative feelings may weaken ... [ Read More ]

The Etiquette for Nicknames and Terms of Endearment

12 Sep 2022 By: Diane Gottsman

Etiquette for Nicknames | Woman serving customer at the counter in a clothing store

Some people love to be called special names by close family and friends, but when a stranger refers to you by the same name or makes up a nickname for you, it can most certainly be offensive and, at the very least, feel much too familiar for the relationship you share. Other people feel using “sir” ... [ Read More ]

Happy Hour Makes Good Business Sense

06 Sep 2022 By: Diane Gottsman

Happy Hour Etiquette | Cold platter with draft beer on a wooden cutting board

It feels good to be back in the office, collaborating with peers we both like and respect. Having a few solid work friends offers you a feeling of connectedness, a boost in daily productivity and helps the day go by faster. Sharing a healthy rapport also benefits the business because happy customers ... [ Read More ]

6 Ways To Boost Employee Happiness (And Why It Matters)

11 Apr 2022 By: Diane Gottsman

employee happiness | Two Diverse Entrepreneurs Have a Team Meeting in Their Stylish Coffee Shop. Barista and Cafe Owner Discuss Work Schedule and Menu on Laptop Computer. Multiethnic Female and Male Restaurant Employees.

In today’s economic climate, when many businesses are short-staffed and many workers are reconsidering their current jobs, discerning managers are wise to consider how to increase employee happiness and motivation. Determining what makes employees thrive is paramount for several reasons. First, ... [ Read More ]

How To Know if Your Job Is Right for You

21 Feb 2022 By: Diane Gottsman

How To Know if Your Job Is Right for You | Smiling female employee sit in coworking space and working on the project. Front view

Dreaming of a better job is practically a national pastime, according to a recent survey. The study found that only 49% of American workers consider themselves very content with their work, with another 30% saying they are somewhat satisfied. Just 20% of Americans reported being genuinely passionate ... [ Read More ]

Creating More Joy in the Workplace

20 Jan 2022 By: Diane Gottsman

The way we view our employment and where we place value has evolved over the past several years. At many organizations, the day-to-day grind has now been replaced with a more holistic approach, one which emphasizes the overall wellbeing of the employee. Businesses have become more aware of the ... [ Read More ]

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Etiquette Expert Diane Gottsman's Tweets
27 Jul 2023

Also, the nice thing about interviewing etiquette experts was they all returned my call. Thanks @Debretts @williamhanson Laura @PolishedManners and @DianeGottsman for bringing some clarity to protocol chaos

5 Jul 2023

Technology and the gig economy are playing a role in #tipping #etiquette. Sharing my thoughts on when to tip, skip, and how much with @cnbcmakeit: . #manners #gigeconomy #technology #modernmanners

19 Jun 2023

Become their favorite houseguest and spread kindness on your summer travels! Tips on the blog. ❤️🧳✈️🚗

https://dianegottsman.com/2023/06/19/houseguest-etiquette-reminders-for-the-summer/

#travel #houseguest #etiquette #manners #kindess #modernmanners #etiquetteexpert

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Diane Gottsman is a national etiquette expert, sought after industry leader, and owner of The Protocol School of Texas,
a company specializing in executive leadership and business etiquette training.

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