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Diane Gottsman | Leading Etiquette Expert | Modern Manners Authority

Leading Etiquette Expert and Modern Manners Authority Diane Gottsman’s official blog, with Business Etiquette, University Etiquette, Social Media Etiquette, Dining Etiquette and more.

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How to Deal with a Chronic Interrupter

05 Oct 2020 By: Diane Gottsman

interrupter

We all know someone who has difficulty listening to a conversation without interrupting the other person to make their own point known. Some people do it intentionally to show authority or control, while others are less calculated and simply don’t have the skills to control their tongue … yet. Here ... [ Read More ]

Don’t Burn a Bridge When Quitting Your Job

14 Sep 2020 By: Diane Gottsman

Quitting Your Job

Whether you are fired, furloughed, or simply decide to take a new direction, knowing how to professionally part ways (quit your job) with your boss and coworkers is an important skill you shouldn’t overlook (previously published on HuffPost). Quitting your job isn’t the time to air your ... [ Read More ]

4 Tips for Overcoming Embarrassment

17 Aug 2020 By: Diane Gottsman

embarrassment

Let's face it, embarrassment is unavoidable. Everyone has experienced the emotion of feeling uncomfortable in an awkward social or professional situation that didn’t go as planned. One of the biggest fears people experience is having to make a speech in front of a group of people, no matter the size ... [ Read More ]

“No Problem” is Not the Appropriate Response to “Thank You”

03 Aug 2020 By: Diane Gottsman

Thank You

(Previously published on HuffPost) How you respond when someone says “thank you” for a gesture or service can be either heartwarming or off-putting. When you respond to a person who says "thank you" for holding the door, a remark as innocent as "no worries" or "no problem" implies you aren't ... [ Read More ]

Stand Out at Your Next Virtual Career Fair

27 Jul 2020 By: Diane Gottsman

career fair

Universities are preparing for the next school year and among the many types of virtual offerings will be a variety of events to include virtual career fairs. Instead of looking at the opportunity as a disadvantage because you can’t make in-person contact with potential employers, think of it as an ... [ Read More ]

College Graduate Job Search During COVID-19

13 May 2020 By: Diane Gottsman

job search

If you are a new college graduate, you are no doubt feeling the disappointment of missing many important milestones and celebrations leading up to your graduation, including walking across the stage. No one can blame you for feeling disappointed. An additional stressor is your quest to search for a ... [ Read More ]

Staying Healthy at the Office (and Beyond)

16 Mar 2020 By: Diane Gottsman

staying healthy

In light of what is going on in the world at this moment in time, there is no way to deny we are in the midst of a serious situation. Knowing some truths about COVID-19 and the facts, stats and medical protocol should not be ignored or taken lightly. Many schools and businesses have already moved ... [ Read More ]

5 Steps to a Professional Resignation Letter

10 Mar 2020 By: Diane Gottsman

Resignation Letter

If you decide it’s time to move on from your current job, there are certain steps you must take to leave on favorable and professional terms with your current employer. Among the to-do list is submitting a well-written letter of resignation. This gesture of respect is a formal notice which gives ... [ Read More ]

Temporarily Rethinking the Handshake with Coronavirus

06 Mar 2020 By: Diane Gottsman

Handshake

With news about the coronavirus dominating the headlines, many people are re-thinking the standard handshake or other person-to-person contact used in standard greetings. First, the facts, according to the CDC: for most Americans who are not likely to be exposed to the coronavirus, the immediate ... [ Read More ]

Dealing With Strong Personalities in the Workplace

02 Mar 2020 By: Diane Gottsman

Strong Personalities

Strong personalities in the workplace can certainly make things interesting. When you think of someone as having a sharp or commanding personality, you may immediately think of someone who is abrasive, difficult and hard to get along within the office or in life. While this can be an accurate ... [ Read More ]

10 Words and Phrases to Remove from Your Vocabulary

17 Feb 2020 By: Diane Gottsman

Vocabulary

Your vocabulary is effecting your credibility. People make judgments about you based on your confidence, professionalism, and ability to communicate. Your social and business success relies on how you are perceived. We all have favorite phrases we tend to fall back on when engaging with our friends. ... [ Read More ]

5 Things You Can Do When You Hate Your New Job

27 Jan 2020 By: Diane Gottsman

Hate Your New Job

You have just started what you thought was going to be the job of your dreams and you quickly realize you hate your new job. You’ve made a mistake and should have taken “door number two”, the job you were contemplating before signing on with your current company. You feel you have made a mistake and ... [ Read More ]

How to Properly Close an Email

17 Jan 2020 By: Diane Gottsman

Close an Email

The way you close an email is more important than you think. There are so many different options when it comes to signing off that it’s no wonder you may be confused. It’s important to determine what message you are attempting to convey when it’s time to say “goodbye”. To choose an appropriate ... [ Read More ]

How To Shine At Your Next Job Interview

06 Jan 2020 By: Diane Gottsman

Job Interview

First impressions are never more important than when you are attending a job interview; perception plays a vital role when attempting to make a powerful impact and impress your future boss. Taking time to put some thought and effort into your image will benefit you throughout your career. Here ... [ Read More ]

7 Significant Steps to Appear More Confident

20 Dec 2019 By: Diane Gottsman

How to be more confident at work

Some people exude the kind of assurance that gives them an air of power, trustworthiness and grace. This personality instantly generates respect and often admiration from others. These types often gravitate to leadership positions because they seem to be able to handle anything with steadfast ... [ Read More ]

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27 Jul 2023

Also, the nice thing about interviewing etiquette experts was they all returned my call. Thanks @Debretts @williamhanson Laura @PolishedManners and @DianeGottsman for bringing some clarity to protocol chaos

5 Jul 2023

Technology and the gig economy are playing a role in #tipping #etiquette. Sharing my thoughts on when to tip, skip, and how much with @cnbcmakeit: . #manners #gigeconomy #technology #modernmanners

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Become their favorite houseguest and spread kindness on your summer travels! Tips on the blog. ❤️🧳✈️🚗

https://dianegottsman.com/2023/06/19/houseguest-etiquette-reminders-for-the-summer/

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Diane Gottsman is a national etiquette expert, sought after industry leader, and owner of The Protocol School of Texas,
a company specializing in executive leadership and business etiquette training.